Registered Nurses´ Association of Ontario
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Values and Beliefs of Client Centred Care
- Respect: respect clients’ wishes, concerns, values, priorities, perspectives, and strength;
- Human dignity: Care fir clients as whole and unique human beings, not as problems or diagnoses;
- Clients are experts for their own lives: clients know themselves the best;
- Clients as leaders: Follow the lead of clients with respect to information giving, decision making, care in general and involvement;
- Continuity and consistency of care and caregiver: Continuity and consistency of care and caregiver provides a foundation for client centred care;
- Timeliness: The needs of clients and communities deserve a prompt response; and
- Responsiveness and universal access: Care that is offered to clients is universally accessible and responsive to their wishes, values, priorities, perspectives, and concerns.
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