Values and Beliefs

All clients perceive events uniquely and in keeping with their individualized needs and past experiences.
All clients participate in care that is respectful and non-judgmental.
Crisis intervention utilizes a client centred approach that takes into consideration the client’s unique rights, feelings, values, perceptions and wishes (Registered Nurses Association of Ontario, 2002a).
Client centred care, involving nurses’ reflection and empathy is most effective in resolving crises (Registered Nurses Association of Ontario, 2002a).
Psychic energy or ego strength is variable among individuals and is influenced by past experiences and social support.
All clients and families are actively involved in collaboration and decision-making regarding their care.
Stress is a normal part of existence and can foster self-development and growth.
All clients are capable of assuming personal responsibility for their health, regardless of their unique abilities and challenges.
All clients grow and change in an environment of acceptance, trust and empathic understanding.
Sustained client change occurs when clients feel ready and supported to do so and not necessarily when the system expects it.
All human beings have a need for self-mastery and control over their lives.
Nurses believe in an individual’s ongoing capacity for self-determination and growth and in their own abilities to foster this process with clients.